6. Community & Support

Community Guidelines

Core Values

  1. Participation Standards

    - Respectful communication
    - Constructive feedback
    - Knowledge sharing
    - Collaborative spirit
  2. Code of Conduct

    - No harassment or discrimination
    - No spamming or self-promotion
    - No unauthorized commercial activity
    - Respect intellectual property
    - Maintain transparency

Support Channels

Official Channels

  1. Primary Support

    - Help Desk: support.neurolov.com
    - Email: support@neurolov.com
    - Response time: < 24 hours
    - Priority support for verified users
  2. Community Support

    • Discord Server

    • Telegram Group

    • Reddit Community

    • Github Discussions

Technical Support

  1. Developer Resources

    - Documentation: docs.neurolov.com
    - API Support: api.neurolov.com
    - SDK Guides: github.com/neurolov
    - Development Forums
  2. Node Operation Support

    - Setup guides
    - Troubleshooting tools
    - Performance optimization
    - Network monitoring

FAQ

General Questions

  1. Platform Basics

    Q: How does Neurolov work?
    A: Neurolov is a decentralized computing platform that allows users to share 
       and access GPU resources through their web browser using WebGPU technology.
    
    Q: What are the minimum requirements?
    A: Users need a modern web browser with WebGPU support and a stable internet 
       connection. For GPU providers, specific hardware requirements apply.
    
    Q: How do I start earning?
    A: Create an account, complete verification, enable WebGPU sharing, and start 
       contributing computational resources to earn NLOV tokens.
  2. Technical Questions

    Q: How is resource sharing secured?
    A: Neurolov uses end-to-end encryption, secure enclaves, and multi-layer 
       security protocols to ensure safe resource sharing.
    
    Q: What happens if my connection drops?
    A: The platform automatically saves progress and resumes when connection is 
       restored. Earnings are calculated based on actual contribution time.

Troubleshooting Guide

Common Issues

  1. Connection Problems

    Issue: Unable to connect to network
    Solutions:
    - Check browser compatibility
    - Verify WebGPU support
    - Clear browser cache
    - Check firewall settings
  2. Performance Issues

    Issue: Low performance or earnings
    Solutions:
    - Update GPU drivers
    - Check resource allocation settings
    - Verify network stability
    - Monitor system temperature

Error Resolution

  1. Error Codes

    ERR_001: WebGPU Not Supported
    - Update browser
    - Enable GPU acceleration
    - Check hardware compatibility
    
    ERR_002: Connection Timeout
    - Check internet connection
    - Verify server status
    - Clear browser cache

Feature Requests

Submission Process

  1. Proposal Guidelines

    - Clear problem statement
    - Proposed solution
    - Expected impact
    - Implementation considerations
  2. Review Process

    - Community feedback
    - Technical review
    - Feasibility assessment
    - Priority assignment

Community Voting

  1. Voting System

    - One vote per verified user
    - Weighted by platform activity
    - Minimum participation threshold
    - Time-bound voting periods
  2. Implementation Tracking

    - Development status updates
    - Progress milestones
    - Beta testing opportunities
    - Release schedules

Community Events

Regular Events

  1. Educational Programs

    - Weekly workshops
    - Technical tutorials
    - AMA sessions
    - Community calls
  2. Competitions

    - Hackathons
    - Bug bounties
    - Performance contests
    - Community challenges

Recognition Program

  1. Contributor Tiers

    - Bronze: Entry level participation
    - Silver: Regular contributors
    - Gold: Expert contributors
    - Diamond: Community leaders
  2. Rewards

    - NLOV token rewards
    - Special badges
    - Exclusive access
    - Community recognition

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