6. Community & Support

Community Guidelines

Core Values

1. Participation Standards

   - Respectful communication
   - Constructive feedback
   - Knowledge sharing
   - Collaborative spirit

2. Code of Conduct

   - No harassment or discrimination
   - No spamming or self-promotion
   - No unauthorized commercial activity
   - Respect intellectual property
   - Maintain transparency

Support Channels

Official Channels

1. Primary Support

   - Help Desk: support.neurolov.com
   - Email: [email protected]
   - Response time: < 24 hours
   - Priority support for verified users

2. Community Support

   • Discord Server

   • Telegram Group

   • Reddit Community

   • Github Discussions

Technical Support

1. Developer Resources

   - Documentation: docs.neurolov.com
   - API Support: api.neurolov.com
   - SDK Guides: github.com/neurolov
   - Development Forums

2. Node Operation Support

   - Setup guides
   - Troubleshooting tools
   - Performance optimization
   - Network monitoring

FAQ

General Questions

1. Platform Basics

   Q: How does Neurolov work?
   A: Neurolov is a decentralized computing platform that allows users to share 
      and access GPU resources through their web browser using WebGPU technology.
   
   Q: What are the minimum requirements?
   A: Users need a modern web browser with WebGPU support and a stable internet 
      connection. For GPU providers, specific hardware requirements apply.
   
   Q: How do I start earning?
   A: Create an account, complete verification, enable WebGPU sharing, and start 
      contributing computational resources to earn NLOV tokens.

2. Technical Questions

   Q: How is resource sharing secured?
   A: Neurolov uses end-to-end encryption, secure enclaves, and multi-layer 
      security protocols to ensure safe resource sharing.
   
   Q: What happens if my connection drops?
   A: The platform automatically saves progress and resumes when connection is 
      restored. Earnings are calculated based on actual contribution time.

Troubleshooting Guide

Common Issues

1. Connection Problems

   Issue: Unable to connect to network
   Solutions:
   - Check browser compatibility
   - Verify WebGPU support
   - Clear browser cache
   - Check firewall settings

2. Performance Issues

   Issue: Low performance or earnings
   Solutions:
   - Update GPU drivers
   - Check resource allocation settings
   - Verify network stability
   - Monitor system temperature

Error Resolution

1. Error Codes

   ERR_001: WebGPU Not Supported
   - Update browser
   - Enable GPU acceleration
   - Check hardware compatibility
   
   ERR_002: Connection Timeout
   - Check internet connection
   - Verify server status
   - Clear browser cache

Feature Requests

Submission Process

1. Proposal Guidelines

   - Clear problem statement
   - Proposed solution
   - Expected impact
   - Implementation considerations

2. Review Process

   - Community feedback
   - Technical review
   - Feasibility assessment
   - Priority assignment

Community Voting

1. Voting System

   - One vote per verified user
   - Weighted by platform activity
   - Minimum participation threshold
   - Time-bound voting periods

2. Implementation Tracking

   - Development status updates
   - Progress milestones
   - Beta testing opportunities
   - Release schedules

Community Events

Regular Events

1. Educational Programs

   - Weekly workshops
   - Technical tutorials
   - AMA sessions
   - Community calls

2. Competitions

   - Hackathons
   - Bug bounties
   - Performance contests
   - Community challenges

Recognition Program

1. Contributor Tiers

   - Bronze: Entry level participation
   - Silver: Regular contributors
   - Gold: Expert contributors
   - Diamond: Community leaders

2. Rewards

   - NLOV token rewards
   - Special badges
   - Exclusive access
   - Community recognition